Open Enrollment

January 11, 2019

Building Business Acumen

Programme Objectives Explain the impact business drivers have on how your organisation makes money. Identify the different aspects of the business and how they are interconnected. […]
January 11, 2019

Business Etiquette and Professionalism

Programme Objectives Greet, meet and introduce people professionally in a business setting. Network effortlessly with potential business contacts. Conduct yourself positively and professionally during meetings. Communicate […]
January 11, 2019

The Spirit Of Excellence: Patient Service & Customer Service

Programme Objectives Provide exceptional customer service for patients and their loved ones Build patient loyalty and positive word of mouth advertising. Improve attitude, morale and communication […]
January 11, 2019

Attaining Service Excellence For Managers/ Supervisors

Programme Objectives Establish team purpose and direction. Develop the supervisory skills required to motivate team members to optimal performance. Develop strategies for enhancing service level. Better […]