The Spirit Of Excellence: Patient Service & Customer Service

More

April 10, 2019 9:00 am

SDS Training Complex

JB House, 40B Commercial Avenue (1st Floor Left), Sabo-Yaba, Lagos

08033246917

08033246917

Programme Objectives

  • Provide exceptional customer service for patients and their loved ones
  • Build patient loyalty and positive word of mouth advertising.
  • Improve attitude, morale and communication skills.
  • Work effectively with other staff when dealing with patient concerns
  • Support continuous quality improvement initiatives.

Target Audience

All Healthcare professionals and medical support staff

Duration

2 Days

Dates

April 10 -11
August 7-8

Fees per participant

N65,000.00