Client Relationship Management

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November 12, 2019 9:00 am

SDS Training Complex

JB House, 40B Commercial Avenue (1st Floor Left), Sabo-Yaba, Lagos

08033246917

08033246917

Programme Objectives

  • Understand the importance of client care in the business environment
  • Building rapport and creating strong working relationships
  • Communicating with your clients
  • Develop effective questioning and listening skills
  • Understanding client behaviors and styles
  • Handling complaints and resolving difficult situations

Target Audience

Anyone in a client facing role needing to develop a more confident approach to maintaining and growing client relationships

Duration

2 Days

Dates

November 12-13

Fees per participant

N65,000.00