Certified Customer Service Leader (in partnership with Service Quality Institute USA)

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July 23, 2019 9:00 am

SDS Training Complex

JB House, 40B Commercial Avenue (1st Floor Left), Sabo-Yaba, Lagos

08033246917

08033246917

Programme Objectives

  • Equip team leaders with the skills needed to establish purpose and direction.
  • Build passion and commitment in team members.
  • Increase teamwork and collaboration toward shared service goals.
  • Learn techniques for continuous quality improvement in service delivery and teamwork.

Target Audience

  • Leaders,
  • managers,
  • Service champions
  • supervisors

Duration

3 Days

Dates

July 23-25

Fees per participant

$1,000.00