Greet, meet and introduce people professionally in a business setting.
Network effortlessly with potential business contacts.
Conduct yourself positively and professionally during meetings.
Communicate appropriately when conversing, writing business letters or e-mails, talking on the phone, using the most suitable greeting, tone and manner.
Professionally manage situations where you are tempted or pressed to compromise ethical standards
Target Audience
New hires and entry level employees
Front office employees
Customer Service Personnel
Marketers and Sales Officers
Line Managers and Middle Management
Executive Staff and Directors